This Privacy Policy describes how Atlas Mechanical and Atlas Plumbing ("Atlas Mechanical and Atlas Plumbing," "Atlas," "we," "us," or "our") collects, uses, and protects information from visitors to our website, www.mtatlas.com (the "Site"). We do not sell products or services through the Site — the Site is informational and exists to help visitors learn about our business and contact us.

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1. Information We Collect

We may collect the following types of information when you visit or interact with the Site:

• Contact information you provide, such as your name, phone number, email address, and any message you submit through a Contact Us form;

• Technical information such as IP address, browser type, and pages visited, collected automatically through standard web analytics;

• Any other information you voluntarily provide when reaching out to us.

2. How We Use Information

We use the information we collect to:

• Respond to your inquiries and requests;

• Communicate with you about our services, appointments, billing, and job-related updates;

• Improve the content and functionality of the Site;

• Comply with legal obligations.

3. SMS / Text Message Communications

If you provide your phone number and opt in, Atlas Mechanical and Atlas Plumbing may send you text messages, including SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.

3.1. Website / Online Opt-In

By submitting a form and signing up for texts, you consent to receive text messages from Atlas Mechanical and Atlas Plumbing at the number provided, including messages sent by auto-dialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You may unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available), and no further messages will be sent. Reply HELP for help. Your information will not be shared with third parties for marketing or promotional purposes. See our Privacy Policy and Terms and Conditions for more information.

3.2. Verbal Opt-In

Atlas Mechanical and Atlas Plumbing will also collect opt-in consent verbally from customers, either in person at our physical location or over a phone call initiated by the customer. When a customer registers with us for the first time, we ask for a phone number and our staff is trained to ask whether the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. Customers are verbally informed that message and data rates may apply, that message frequency may vary, and that they can text HELP for support or more information and STOP to unsubscribe at any time, after which no further messages will be sent. Customers are also informed that their phone number will not be shared with third parties for marketing or promotional purposes.

4. How We Share Information

We do not sell your personal information. We do not share your phone number or other contact information with third parties for marketing or promotional purposes. We may share information with service providers who help us operate our business (such as scheduling or communications platforms), or where required by law.

5. Data Security

We take reasonable measures to protect the information we collect from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may opt out of receiving text messages at any time by replying STOP to any message. You may also contact us directly to ask that we update or remove your contact information from our records, subject to any record keeping we are required to maintain by law.

7. Children's Privacy

The Site is not directed at children, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us through the Contact Us page at www.mtatlas.com.